What does the term "case management" encompass in probation work?

The term "case management" in probation work primarily refers to the process of planning and coordinating services tailored to support probationers in successfully completing their probationary terms. This approach involves assessing the individual needs of each probationer, connecting them with necessary resources, and monitoring their progress. The goal is to help probationers develop skills, address underlying issues such as substance abuse or mental health concerns, and ultimately reduce the risk of reoffending.

In case management, probation officers play a crucial role by acting as advocates and facilitators, ensuring that probationers have access to educational, employment, and therapeutic services. This holistic approach is essential for promoting rehabilitation and reintegration into society, which aligns with the overall mission of the probation system.